Who we are: Haldwyns provides bid support for UK small businesses. Contact: info@haldwyns.co.uk.
What we collect and why: when you request a free tender brief we process your email address and the tender documents you send or link, solely to produce and deliver your brief. Our lawful basis is your consent, given when you submit the form.
Automated processing: your tender documents are analysed by automated tools (including AI models) to produce the brief. No decision with legal or similar effect is made about you automatically.
Retention: free-brief data (your email and brief content) is deleted automatically after 30 days. If you become a client, retention is governed by the service terms you sign.
Our decision record: for clients, we keep a record of every recommendation we make: the tender, what we advised, the competitive range and your stated floor at the time, and what the buyer's published award notice later showed. We keep it because it is how we hold ourselves accountable for the advice we give, and how we verify it against public data rather than asking you to take our word. It is retained for six years, matching the limitation period for the work it evidences.
Erasure of that record: on request we anonymise it. Your company name, your matched supplier identity, and (where a published award notice would identify you as the winner) the notice reference are removed. The anonymous statistics that remain, counts and values with no link to you, stay in our aggregate record. Numbers we have already published are point-in-time statements as at their date and are not recalculated afterwards.
Sharing: we do not sell or share your data. Processing uses infrastructure and AI providers under contract (hosting; model API); tender documents are public procurement materials.
Your rights: you may request access, correction, or erasure at any time: info@haldwyns.co.uk. You may complain to the ICO (ico.org.uk).